Last updated: October 29, 2026

This policy explains what personal information CoreClick collects through coreclick.net and when you work with us, how we use it, and the choices you have. CoreClick is a branding, web design and digital marketing agency that works remotely with clients in many countries. If you have a question about this policy, email hello@coreclick.net.

Information we collect

Information you give us

  • Contact form: your first and last name, email address, phone number if you add it, and your message.
  • Newsletter: your email address.
  • Emails and calls: anything you choose to share with us when you get in touch.
  • Client projects: business details, content, files and account access you provide so we can deliver the work.
  • Billing: the name, company and billing address on invoices. Card payments are handled by the payment provider, and we do not store full card numbers.

Information collected automatically

  • Server logs: our hosting provider records technical data such as IP address, browser type, pages requested and the date and time of each request. These logs help keep the site secure and working.
  • Cookies: small files stored by your browser. Necessary cookies keep the site working and remember your cookie choices. Other cookie categories only run if you accept them in the cookie banner.
  • Embedded videos: some pages show videos hosted on YouTube. When you play one, YouTube may collect data under Google’s privacy policy.

How we use your information

  • To reply to enquiries, prepare quotes and book calls.
  • To deliver, support and invoice the services you buy.
  • To send our newsletter if you subscribed. You can unsubscribe from any email.
  • To keep our website and systems secure and to prevent spam and abuse.
  • To meet legal, tax and accounting obligations.
  • To improve our website and services.

We do not sell your personal information, and we do not use it for automated decisions that have legal effects on you.

Legal bases for visitors in the EEA and UK

Where data protection laws such as the GDPR apply, we rely on your consent (newsletter and optional cookies), on performing a contract or taking steps before one (quotes and client work), on our legitimate interests (replying to messages, security and improving our services), and on legal obligations (tax and accounting records).

Who we share information with

We share personal information only with service providers that help us run the business, such as web hosting, email delivery, file storage, project management and payment processing. They may use it only to provide their service to us. We may also disclose information if the law requires it, to protect our rights, or as part of a business sale or merger.

International transfers

Our team, clients and service providers are in different countries, so your information may be processed outside the country where you live. Where the law requires it, we use appropriate safeguards such as standard contractual clauses.

How long we keep information

  • Enquiries that do not become projects: up to 24 months.
  • Client and billing records: for the length of the relationship, then for as long as tax and accounting rules require.
  • Newsletter data: until you unsubscribe.
  • Server logs: for the short period set by our hosting provider.

Your rights

Depending on where you live, you may have the right to access, correct or delete your personal information, to restrict or object to how we use it, to receive a copy in a portable format, and to withdraw consent at any time. Residents of California and other US states with privacy laws may ask what personal information we hold and ask us to delete it. We do not sell personal information or share it for cross-context behavioral advertising.

To make a request, email hello@coreclick.net. We reply within 30 days. You can also complain to your local data protection authority.

Cookies

You can change your cookie choices at any time through the cookie settings icon on our website, or by clearing cookies in your browser. Blocking necessary cookies may stop parts of the site from working.

Security

We use access controls, strong passwords, software updates and regular backups to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children

Our website and services are meant for businesses and are not directed at children under 16. We do not knowingly collect information from children.

Links to other websites

Our site links to other websites and embeds videos from YouTube. Their privacy practices are their own, so please read their policies.

Changes to this policy

We may update this policy as our services or the law change. The date at the top shows when it last changed.

Contact

Questions about privacy: hello@coreclick.net.